VIPole FAQs

What are my steps to start using VIPole?

There are just few steps to become a VIPole user:

  1. Sign up. An email with activation link will be sent to your email address. The link is valid for a single use and will expire in 24 hours.
  2. Activate your VIPole account and confirm your email by clicking the activation link in the received email.
  3. Download and install VIPole application for your device.
  4. Launch VIPole application and enter Login (VIPole user ID) and Password.
  5. Set your Secret phrase to protect your data. You will be the only one who knows your secret phase so keep it securely and don't tell it to anyone.
  6. Now you can send secure messages, make secure call and store your files in the secure encrypted file storage.

What are the login and password requirements?

The login must be at least 8 characters in length. You can use only letters and numbers,.

Use strong passwords to ensure your VIPole account is secure. A password is strong if it is hard to crack or figure out. For example, “7777777” is a weak password, whereas "7qWErty65" is strong.

 Follow these simple rules when storing account information:

  •  Do not reveal your password to anybody.
  •  Do not write down your password in a place where it could be easily seen or recognized.
  •  Change your password from time to time.
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