Using VIPole mobile and desktop applications
Communication and collaboration in VIPole for Windows, Linux, Mac, iOS and Android
VIPole Support > Using VIPole mobile and desktop applications > Troubleshooting

How to contact developers

Technical support responds to user requests within 5 working days. The response time can be longer if a large number of requests arrive.

You can contact VIPole technical support in several ways:

To send a message through VIPole application, select the platform of your device below and follow the instructions:

  1. Go to Main Menu> Tools> Send Report
  2. Describe the problem as detailed as possible. The more details you provide, the faster we can help you.
  3. Enter the email address to get feedback and confirm sending the message. A technical data about the app performance will be sent along with your message.
  1. On the bottom bar of the application, click More> Feedback.
  2. Enter your email to get feedback.
  3. Describe the problem as detailed as possible. The more details you provide, the faster we can help you.
  4. To send the message, tap Done in the upper right corner. A technical data about the app performance will be sent along with your message.
  1. Open the application menu and go to the. Help section.
  2. Enter your email to get feedback.
  3. Describe the problem as detailed as possible. The more details you provide, the faster we can help you.
  4. To send a message, tap on the icon in the upper right corner. A technical data about the app performance will be sent along with your message.

If you have not received a response to your request, review these recommendations.

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